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New sales experience from 16 September 2024

From 16 September 2024, Autodesk is introducing changes to the purchasing process for its products across Europe as part of a global initiative. These changes streamline purchasing and renewing Autodesk product subscriptions.

 

What is changing?

As part of the new purchasing experience, quotes will be sent directly from Autodesk, and you can make payments through the Autodesk Account portal. This change will make purchasing and renewing subscriptions more transparent and efficient.

MAT support

As your key Autodesk partner, we at MAT will continually support you throughout the transition process. We are here to provide help and advice and prepare you as best as possible for the upcoming changes.
Rest assured that our existing relationship will remain the same – we are here to help you through the new purchasing process and ensure that everything runs smoothly.
We will continue to support you every step of the way, providing consistent, high-quality technical support, training, and implementation.

Benefits of a new buying experience

  • Personalized experience: The new purchasing process allows for more customized service tailored to individual customers’ needs.
  • Streamlined process: New self-service capabilities will allow efficient management of purchases, including payment preferences, subscription terms, and renewals.
  • Predictable pricing: Fixed prices ensure the best value for your investment, regardless of how you purchase.

How do you prepare?

MAT will help you prepare for the new purchasing process. To be able to issue VAT invoices, companies that do not have a European VAT number should apply to the relevant tax office as soon as possible. This process can take some time, so it is worth starting now.

To set up Autodesk as a supplier on your company’s system, download the supplier and bank information you need for the setup.

We will go through all these steps with you – please get in touch with us if you have any questions or concerns. We are here to support you at every stage of the process!

new buying experience

FQ
Will MAT's role as a partner and relationship with customers change?
What are the changes to our purchasing process?
Where do I go for support?
How will the new purchasing system affect the availability of training and technical support?
Will the new purchasing process affect other products and services offered by MAT?
Will the new purchasing process affect the way we communicate with MAT?
Are there any products excluded in the new buying experience?
How should I handle my upcoming reneval?
What payment methods are available?