Each HP Care Pack is designed to provide professional insurance options, support services, and peace of mind.
Learn how to ensure your business thrives with flexible and convenient HP Care Pack services to extend coverage and provide additional protection.

Benefits for your business

HP’s team of experts on your side!

Make sure repairs are performed by those who know your devices best – certified HP technicians. Know that your equipment is being expertly serviced so you can have more time to focus on other IT priorities.

Extended equipment uptime.

Ensure the smooth operation of equipment and quickly resolve repair issues with efficient service and support that help increase employee productivity.

Lower, more predictable IT costs

Knowing the cost of servicing your devices upfront reduces last-minute expenses. Experience lower and more predictable IT costs by pairing Care Packs with your devices right from the start.

Proactive business approach

You don’t have to waste time searching for the right spare parts, spending money on urgent repairs, or leaving your devices at service centers. Avoid surprises and have peace of mind knowing you are covered

Faster response

Get back to work quickly with a range of support services, including call-out to repair, on-site equipment service, and next-business-day traveler support.

Enhanced protection

Don’t let accidents get in your way. Additional service services such as one-time battery replacement and storage of damaged media.

Warranty extension

Extend your computer’s warranty beyond the basic warranty with optional, flexible service extension plans of varying durations and levels

HP Care Pack with Active Care service policy helps IT departments achieve optimal uptime and fast support on HP devices.

HP Care Pack with Active Care offers remote technical support, device health analysis, repair services, and next business day service interventions at the customer’s site making HP Care Pack service ensure uninterrupted operation and minimizing downtime losses associated with device failure.

The service includes the HP TechPulse tool, which uses predictive and proactive analysis to inform about the condition of the equipment, thanks to which the IT department can more quickly identify the need to repair the equipment or replace components.